Terms of Service
Last updated: November 30, 2025
1. Agreement to Terms
By accessing or using PantryLink ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
PantryLink is a web-based pantry and inventory management application that allows users to:
- Track pantry inventory and household items
- Create and manage shopping lists
- Scan product barcodes via browser extension
- Share lists with family members and groups ("Crews")
- Save and organize recipes
- Access gamification features including badges and points
3. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms.
You are responsible for:
- Safeguarding the password that you use to access the Service
- Any activities or actions under your account
- Notifying us immediately upon becoming aware of any breach of security or unauthorized use of your account
You may not use as a username the name of another person or entity or that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity without appropriate authorization.
4. Subscription Plans and Payments
4.1 Free and Paid Plans
The Service offers both free and paid subscription plans. Some features are only available to users with paid subscriptions.
4.2 Billing
For paid subscriptions, you agree to pay all fees associated with your chosen plan. Payments are processed through Stripe, a third-party payment processor.
4.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings.
4.4 Refunds
Refund requests are handled on a case-by-case basis. Contact us within 30 days of purchase to request a refund.
4.5 Price Changes
We reserve the right to modify subscription prices. Existing subscribers will be notified at least 30 days before any price changes take effect.
5. User Responsibilities
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to other user accounts or systems
- Interfere with or disrupt the Service or servers
- Upload malicious code or content
- Scrape or collect data from the Service without permission
- Impersonate any person or entity
- Share account credentials with others
- Use the Service to send spam or unsolicited communications
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of PantryLink and its licensors.
You retain ownership of any content you create using the Service (such as inventory data, shopping lists, and recipes). By using the Service, you grant us a license to store, display, and process your content as necessary to provide the Service.
7. Third-Party Services
The Service may integrate with third-party services including:
- Stripe - for payment processing
- Google - for authentication (optional)
- Retailer websites - for product information via browser extension
Your use of third-party services is subject to their respective terms and privacy policies.
8. Browser Extension
Our browser extension allows you to add products to your inventory from retailer websites. By using the extension:
- You agree to only use it for personal, non-commercial purposes
- You acknowledge that product data scraped from retailer sites belongs to those retailers
- You understand the extension requires certain browser permissions to function
9. Account Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination:
- Your right to use the Service will immediately cease
- You may request an export of your data within 30 days
- After 30 days, your data may be permanently deleted
You may delete your account at any time through your account settings.
10. Limitation of Liability
In no event shall PantryLink, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
11. Disclaimer
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We do not warrant that:
- The Service will function uninterrupted, secure, or available at any particular time or location
- Any errors or defects will be corrected
- The results of using the Service will meet your requirements
12. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue binding arbitration or small claims court.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
15. Contact Us
If you have any questions about these Terms, please contact us:
- Through our contact form
- Through our contact form